Privacy Policy

Last updated: January 2024

Introduction

Reef-Den Auto Service ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website reef-den.com or use our automotive services.

Information We Collect

We may collect personal information that you voluntarily provide when you:

• Submit a booking or enquiry form on our website
• Contact us via email
• Bring your vehicle to our workshop for service
• Subscribe to any communications from us

This information may include your name, email address, vehicle details, and service history.

How We Use Your Information

We use the information we collect to:

• Process and manage your service bookings
• Communicate with you about appointments and services
• Maintain records of services performed on your vehicle
• Improve our website and services
• Respond to your enquiries and requests

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist us in operating our business
• When required by law or legal process
• To protect our rights or the safety of others

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights

Under Australian privacy law, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information in certain circumstances
• Withdraw consent for processing where consent was the basis

Cookies

Our website uses cookies to enhance your browsing experience. For detailed information about our cookie practices, please see our Cookie Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: [email protected]
Address: 47 Parramatta Road, Annandale NSW 2038, Australia