GDPR Compliance

Last updated: January 2024

Introduction

Reef-Den Auto Service is committed to protecting the privacy and personal data of all individuals, including those covered by the General Data Protection Regulation (GDPR). This page outlines how we comply with GDPR requirements for visitors from the European Economic Area (EEA).

Data Controller

Reef-Den Auto Service acts as the data controller for personal information collected through this website. Our contact details are:

Email: [email protected]
Address: 47 Parramatta Road, Annandale NSW 2038, Australia

Legal Basis for Processing

We process personal data under the following legal bases:

• Consent: When you provide your consent for us to contact you or process your data for specific purposes.
• Contractual Necessity: When processing is necessary to fulfil a service agreement or booking request.
• Legitimate Interests: When we have a legitimate business interest that does not override your fundamental rights.
• Legal Obligation: When we are required to process data to comply with legal requirements.

Your Rights Under GDPR

If you are located in the EEA, you have the following rights regarding your personal data:

• Right of Access: You can request a copy of the personal data we hold about you.
• Right to Rectification: You can request that we correct any inaccurate or incomplete personal data.
• Right to Erasure: You can request that we delete your personal data in certain circumstances.
• Right to Restrict Processing: You can request that we limit how we use your personal data.
• Right to Data Portability: You can request a copy of your data in a structured, machine-readable format.
• Right to Object: You can object to certain types of processing, including direct marketing.
• Right to Withdraw Consent: Where processing is based on consent, you can withdraw that consent at any time.

Exercising Your Rights

To exercise any of these rights, please contact us using the details provided above. We will respond to your request within one month. In some cases, we may need to verify your identity before processing your request.

International Data Transfers

As we are based in Australia, personal data collected from EEA visitors may be transferred to and stored in Australia. We ensure that appropriate safeguards are in place to protect your data in accordance with GDPR requirements.

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable laws. When data is no longer needed, it is securely deleted or anonymised.

Data Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or destruction. These measures include secure data storage, access controls, and regular security assessments.

Complaints

If you believe that your data protection rights have been violated, you have the right to lodge a complaint with a supervisory authority in your country of residence. However, we encourage you to contact us first so we can address your concerns directly.

Updates to This Information

We may update this GDPR compliance information from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

For any questions regarding GDPR compliance or your data protection rights, please contact us at:

Email: [email protected]
Address: 47 Parramatta Road, Annandale NSW 2038, Australia